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PRIVACY POLICY

Information about how website enquiries are handled.

Enquiries

When you contact BB Modified, we receive the details you provide, such as your name, company, email, phone number and message, to respond to your enquiry and manage any resulting work.

Customer reviews

When you submit a review, your name, star rating, review text and submission date are stored for moderation and, if approved, public display. Your email address is not displayed and is converted into a keyed, non-reversible hash to prevent multiple reviews from the same email address. We retain hashes for rejected reviews to enforce the one-review rule. The review and project records are held in a private database on our hosting. Pseudonymous network-address hashes are used to limit spam and protect administrator access, with old login-event hashes cleared during subsequent admin activity, normally after 90 days. You can contact us to request the removal of a published review.

Data retention

Enquiries are retained only as needed for responding to requests, maintaining business records and meeting legal obligations.

Contact

For questions about your personal data, contact enquiries@bbmodified.co.uk.

This is a basic starter policy. Review and adapt it to match your actual hosting, analytics, cookies, processors and retention practices before launch.

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